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source:other news release time:2023-11-28 Hits:
The main problems that procurement personnel often encounter in packaging bag procurement are high procurement prices, long delivery cycles, and poor product quality. Today, a professional flexible packaging manufacturer will share with us a real related example. This is what a customer communicated with us during the process of seeking packaging upgrades. Let's take a look at what you should do when encountering the same problem.
1、 Problem scenario
Packaging bag manufacturer A is a towel and home textile product manufacturer M company, which produces packaging bags and has been cooperating for 4 years. Recently, due to the continuous decline of Company A's business, severe personnel turnover, and aging of machines, the packaging bag products supplied to Company M have been abnormally frequent. The packaging bag products with a 10 day delivery date cannot be coordinated at all, and the packaging bag products with a 15 day delivery date have been delayed for more than 20 days without shipment. Moreover, simple PE and PPE bags also have problems with powder and difficulty in opening, making it difficult to control printing quality. Seriously affecting the procurement and production efficiency of M company.
The reason why M company still maintains a cooperative relationship is because it has become accustomed to cooperation. The rubber plates, copper plates, materials, and artwork are all in Company A, and there is no reliable supplier to replace, resulting in delayed packaging upgrades.
2、 Case Study
1. There is a risk of concession and acceptance, and there is no compromise on quality and delivery issues
In the face of customer complaints and reminders, suppliers generally have a good attitude, but there are also situations where Yin Feng Yang violates, with two sides and three sides. Often problems arise, whether it's new employees not familiar with the business, or night shifts, supervisor leave, and so on. As a purchaser, it is important to be clear that quality issues cannot be compromised, and strict requirements must be placed on suppliers regarding delivery time. Then carry out efficient production with guaranteed quality and quantity.
2. Fine the symptoms but not the root cause
In daily business, some purchasers always assume that the first party is the first party, and they impose various harsh penalties on the supplier, especially when there are quality and delivery issues, in order to compensate for the losses of the purchaser. However, in this case, assuming that repeated fines exceed the order amount multiple times, it is likely to cause the supplier to terminate cooperation and no one will engage in loss making business. Once the cooperation is terminated without maintaining a good supply relationship with only the supply source, the impact on Party A is undoubtedly fatal. In this case, habits are undoubtedly the primary reason restricting M Company from purchasing higher quality packaging bags.
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